Explore the Hidden AI in Business Apps report
Explore reports on AI in 13 services your business may already use, including email, social media, customer support and meetings. Each report explains what the AI does, what information it can access and what you can switch off or restrict.
The reports also explain the limits of those choices and what you need to check in your own account. They are based on providers’ published information; the controls have not been tested in live business accounts.
- Gmail, Gemini and Google Workspace smart features
- Facebook, Meta AI and business tools
- HubSpot, Breeze and customer information
- Microsoft 365, Teams, Office apps and Copilot
- Salesforce, Einstein and Agentforce
- Shopify, Sidekick and Shopify Magic
- X (Twitter) and Grok
- Zoom, AI Companion and meeting information
- LinkedIn, recruitment, sales and AI
- WhatsApp, Meta AI and automated customer conversations
- Instagram, public content and business AI
- Slack, workplace information and AI